Birdeye 5.7.4

Birdeye is an all-in-one Experience Marketing platform designed specifically for multi-location businesses. With its comprehensive suite of features, Birdeye offers a single-stack approach to business growth, providing an array of tools to acquire and engage customers effortlessly.

One of Birdeye's standout features is its ability to collect reviews from various sources, including Google, Facebook, and over 200 other review platforms. By sending text or email review requests, businesses can effortlessly gather authentic feedback and promote positive reviews across the web to reach a broader audience.

Birdeye also offers a Unified Inbox that allows businesses to view and respond to messages from customers seamlessly. With support for Webchat, text messages, and Facebook Messenger, all customer communication can be managed efficiently from a single location. Internal notes can be added, and messages can be assigned within a team, facilitating collaboration and ensuring the best possible customer experience.

The Birdeye app serves as a convenient on-the-go solution for businesses with multiple locations. It provides an intuitive interface for sending review requests, responding to messages, and staying connected with customers. With instant notifications and effortless navigation, businesses can prioritize customer satisfaction regardless of their scale.

In addition to these features, Birdeye offers robust reporting tools that provide actionable insights for making informed business decisions. By analyzing reports, businesses can identify areas for improvement and make significant strides in enhancing their customer journey.

With over 60,000 businesses using Birdeye every day, it has become the go-to platform for multi-location businesses who want to be found online, connect with leads and customers, and deliver exceptional experiences through listings, reviews, and referrals.

If you have any further questions or need assistance, you can contact Birdeye support at support@birdeye.com.